Senior Product Support Engineer

Zscaler · USA - Update Location

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Company
Zscaler
Location
USA - Update Location
Salary
$108,500 — $155,000
Posted
August 31, 2026

About this job

Role We are looking for a Senior Product Support Engineer to join our team. This is a Remote role reporting to the Manager, Product Support. As part of our global Customer Success Organization, you will be dedicated to delivering high-impact experiences and identifying innovative solutions for our customers. You will leverage data and research to provide expert, hands-on support, ensuring clients achieve their goals and utilize our technology to its fullest potential. What you’ll do (Role Expectations) Provide second line consultation to independently debug complex security and network problems Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems Document incident resolutions in technical databases and provide direct feedback…

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Senior Product Support Engineer — Zscaler | NewLuxJob