Manager, SMB Account Management, Food and Beverage

Block · Chicago, IL, United States of America

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Company
Block
Location
Chicago, IL, United States of America
Salary
$180,000 - $270,000
Posted
June 13, 2026

About this job

The Role The Account Management organization is seeking a results-driven and people-focused leader to manage a team of Food and Beverage Account Managers. In this role, you will lead growth and retention efforts across a portfolio of Square's SMB F&B merchants, ensuring your team delivers consistent, high-quality customer engagement and measurable business outcomes. You will report directly to the Head of US SMB Account Management. As a team leader, you will empower a high-performing group of 10-12 Account Managers, driving results in revenue expansion, software adoption, and churn reduction. You'll foster a data-driven, mission-aligned culture while prioritizing coaching and team development.

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Manager, SMB Account Management, Food and Beverage — Block | NewLuxJob