Danish Speaking Technical Support Agent for Samsung

About this job

Native or Fluent in the Danish language. Intermediate English language user (B2+) - written and oral. Experience in troubleshooting hardware & software on various electronic devices. Strong understanding of mobile operating systems (Android & iOS) & common software. Analytical mindset to diagnose & troubleshoot technical issues. Positivity and ability to manage stress well. Active listener and strong interpersonal skills to build rapport with customers. Resourcefulness to find creative solutions and workarounds. Start date is 1 October 2026 What life at Transcom is like! We have 30,000+ customer experience specialists in 29 countries with 90 locations, providing services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our people. At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here, we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together. We are committed to your growth and success. If your profile matches what we are looking for, we will invite you to one of our digital interviews. There, we will give you more information about the position and get to know you better. The interviews take place continuously, so send your application as soon as possible. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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Most-requested skills in Sweden

Based on 452 Sweden vacancies that list requirements, these are the skills employers ask for most often.

• Communication79% of postings
• English39% of postings
• CRM14% of postings
• Troubleshooting12% of postings
• Salesforce5% of postings
• Ticketing5% of postings
• SLA4% of postings
• Zendesk4% of postings

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