GCS Technical Content Manager
Roche · Sant Cugat del Vallès
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- Company
- Roche
- Location
- Sant Cugat del Vallès
- Employment type
- Full-time
- Posted
- September 10, 2026
About this job
The Position GCS Technical Content Manager (m/f/d) Global Customer Support (GCS) delivers Technical Services for Roche Diagnostics, ensuring end-user success. We partner with affiliates and Lifecycle Teams to establish standards for service excellence, representing our customers' voice to ensure product designs prioritize customer satisfaction. By offering training, knowledge, spare parts, and tools across borders, we enable smooth customer operations and advance healthcare. Based in our Sant Cugat hub, you will join the GCS Knowledge & Learning Excellence Team. As Content Creation and Management Sub-chapter, we create content that enables customers and Roche service personnel to use, install, and maintain diagnostic instruments and software.…
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