Service Delivery Manager for Service Desk Spain
Airbus · Getafe Area
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- Company
- Airbus
- Location
- Getafe Area
- Posted
- September 8, 2026
About this job
Job Description: Responsible for overseeing the effective and efficient delivery of Service Desk service in Spain, ensuring it meets customer expectations and service level agreements (SLAs), while also driving continuous improvement and maintaining strong relationships with stakeholders (Service owners, application managers, end users…) Roles & Responsibilities is accountable for the delivery of all services to expected KPIs is responsible for ensuring fulfillment of run operations within national + divisional perimeters whilst ensuring cross national harmonised ways of working focuses on maintaining Service Level Agreements, ensuring service quality, and managing stakeholders relationships.…
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Manager salaries in Spain
Based on 59 postings that disclose pay.
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Most-requested skills in Spain
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