Customer Journey Expert Delivery - Communications Platforms

ING · Madrid (Vía de los Poblados)

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Company
ING
Location
Madrid (Vía de los Poblados)
Employment type
Full-time
Posted
July 2, 2026

About this job

DAt ING we are looking for Customer Journey Expert Delivery - Communications Platforms Your role and work environment: We are looking for a Customer Journey Expert f ocused on delivery, to join our squad working on the Customer C ommunications Platform. The role is focused on driving the end-to-end delivery of technical initiatives, working closely with IT to ensure solutions are correctly defined, built and delivered into production. The squad focuses on tools and capabilities that enable customer communications (e.g. notifications, inbox, messaging and communication orchestration), so experience or interest in customer communicatioDEns and journeys is highly valued.

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Customer Support skills

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