#XPLORER 2027 Customer Support Centers improvement project

About this job

Join our #XPLORER 2027 program to contribute to the strategic improvement projects of Customer Support Centers Spain and Rest of the world focusing on: Conduct comprehensive analysis of existing Customer Support Center processes and tools. Identify pain points and areas for improvement being one of this pain points the resources consolidation, control and follow up. Propose innovative solutions and strategies to optimize processes Collaborate with cross-functional teams. Develop and deliver digital solutions to the different pain points identified. Prepare detailed reports and presentations on project progress, findings, and recommendations for stakeholders as well as final results. Adhere to Airbus Defence and Space quality standards and project management methodologies.…

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