Italian, Customer Support Agent (Automotive, Hybrid)

About this job

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment. You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps. In this role, you will utilize your language skills in Italian and English, to provide outstanding customer service and support our customers. Manage incoming contacts such as phone calls, emails, and letters from customers: This involves promptly and professionally handling all incoming communication…

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