Regional Performance Lead for PLECA - Customer, Rider, Partner Experience [Customer Service]

Glovo · Barcelona, , Spain

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

Check my CV — freeApply on the company’s website ↗

You will continue to the employer’s original posting.

Company
Glovo
Location
Barcelona, , Spain
Employment type
Full-time
Posted
July 15, 2026

About this job

Your work-life opportunity: As Regional Performance Lead – Marketplace Experience, you will own the performance narrative and governance of Marketplace Experience across your region. You will be responsible for identifying, quantifying, and reducing experience-driven value loss, improving structural marketplace health, and closing the Retention Gap between seamless and non-seamless journeys. This role focuses on measurable business impact, connecting operational friction to financial outcomes and driving cross-functional alignment to improve retention, efficiency, and cost control. You will work closely with country MD’s, Operations, Service, Finance and Global HQ functions to ensure experience priorities translate into tangible regional performance improvements. Be a part of a team where …

This is a short summary. Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
Regional Performance Lead for PLECA - Customer, Rider, Partner Experience [Customer Service] — Glovo | NewLuxJob