Customer Contact Manager

Infosys Consulting - Europe · Poland · Remote-friendly

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Company
Infosys Consulting - Europe
Location
Poland
Employment type
Full-time
Posted
September 23, 2025

About this job

Do you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? About your role As a Customer Contact Manager, you will be responsible for overseeing and optimizing customer interaction channels across voice, digital, and self-service platforms. You will lead initiatives to improve customer satisfaction, streamline contact center operations, and ensure consistent service delivery across touchp

This is a short summary. The full description is on the employer’s page.

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