VIP Quality Control Manager
Gypsy Collective · Poland · Remote-friendly
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- Company
- Gypsy Collective
- Location
- Poland
- Employment type
- Full-time
- Posted
- August 4, 2026
About this job
Now we're looking a VIP Quality Control Manager to join our team and help elevate the quality of communication and service provided to our VIP clients. We are looking for a detail-oriented and people-focused specialist who understands premium customer experience, can identify improvement areas, and help the VIP team maintain exceptional communication standards across all channels. 📅 Your daily adventures include: Monitoring VIP Managers’ communication across all customer interaction channels and evaluating service quality; Providing detailed and constructive feedback to improve communication style, tone of voice, and customer approach; Developing and implementing onboarding plans for new VIP Managers to ensure smooth adaptation and service consistency; Creating guides, communication…
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