EMEA Financial Institutions Client Experience Team Leader

Citi · Olsztyn Poland

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Company
Citi
Location
Olsztyn Poland
Posted
August 22, 2026

About this job

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress Team/Role Overview The Customer Service Senior s accountable for people leadership, client experience, operational performance, risk management, stakeholder engagement, and continuous improvement, while ensuring their team delivers exceptional service and achieves business objectives. Responsibilities include: Leadership & People Management Lead, coach, and develop a team of Service Officers to achieve high performance.

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