Technical Support Engineer
Nokia · Poland
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- Company
- Nokia
- Location
- Poland
- Posted
- April 9, 2026
About this job
Location: Poland, Kraków (hybrid mode) Come and join us as a Technical Support Engineer in the NMSON Technical Support team! We're a part of Global Services Delivery and we serve as the expert technical interface between Nokia customers, Services Project-Delivery, and R&D. The team's core responsibility involves diagnosing, reproducing, and resolving in-field NM/SON software and hardware issues, escalating complex problems or software bugs to R&D as needed. Success in this role demands a motivated self-starter with strong customer service, technical problem-solving skills, and an embrace of challenges. Case Handling Support Handling customer support cases and performing troubleshooting activities.…
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