Customer Helpdesk POS Specialist

Nexi · Poland

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Company
Nexi
Location
Poland
Posted
August 20, 2026

About this job

Why This Role Is Right for You As a Customer Helpdesk POS Specialist, you’ll join a collaborative and forward-thinking team based in Rzeszów. Together, we ensure efficient service for our Merchants, answering their questions by phone and email. We resolve technical issues, provide information on basic billing issues, and perform typical HelpDesk tasks. Our goal is to provide fast and effective support that facilitates daily collaboration with your company. About Your Future Role In this position, you will: Multi-channel customer service for PeP customers (merchants, individual customers) and business partners (phone, email, chat, social media, self-service systems). Independently handle and manage technical and billing requests in accordance with procedures and the Knowledge Base.…

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Customer Helpdesk POS Specialist — Nexi | NewLuxJob