Technical Account Manager (crypto)

Alex Staff Agency · Poland · Remote-friendly

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Company
Alex Staff Agency
Location
Poland
Employment type
Full-time
Posted
January 21, 2026

About this job

About the Role We are looking for an experienced Technical Account Manager to support and manage Payment Gateway merchants. The ideal candidate has a strong background in B2B crypto, excellent communication skills in English and Russian, and the ability to work closely with merchants, product, tech, and compliance teams. Responsibilities: Manage day-to-day communication with existing merchants. Act as the primary technical point of contact during integration, onboarding and post-launch support. Coordinate with internal teams (Tech, Compliance, Finance, Product) to resolve merchant issues and ensure smooth operations. Assist merchants with API integrations, payment flows, wallet setup, and troubleshooting. Monitor client activity, identify issues proactively, and escalate when needed. Maint

This is a short summary. The full description is on the employer’s page.

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