Data Analyst in Experience Design - CoE Customer Experience & Trust
ING · ACT (Amsterdam - Acanthus)
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- Company
- ING
- Location
- ACT (Amsterdam - Acanthus)
- Employment type
- Full-time
- Posted
- September 2, 2026
About this job
At ING, we're looking for a Data Analyst who is passionate about understanding customer behaviour and turning data into actionable insights. Within the Experience Design team, part of the CoE Customer Experience & Trust, we help ING become increasingly customer-centric by providing customer experience insights, reporting, and analytical solutions that enable better decision-making across the organisation. The team plays a key role in measuring and improving customer journeys through NPS, CSAT, customer journey analyses, and advanced analytics. As a Data Analyst, you will be responsible for delivering high-quality insights and reporting that support product teams, customer journey experts, and senior management.…
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