In Store Customer Experience Manager - Boutique Roma - (Maternity cover)
Hermes · Roma, Roma, Italy
Don’t apply blind. See how your CV matches Manager first — free, in 30 seconds.
You will continue to the employer’s original posting.
- Company
- Hermes
- Location
- Roma, Roma, Italy
- Posted
- May 29, 2026
About this job
GENERAL ROLE The In Store Customer Experience Manager leads, inspires, and develops the team in delivering the most memorable and qualitative client journey, fully aligned with the Maison’s values. The Manager oversees the overall customer experience strategy of the store, ensuring that every client receives heartfelt, bespoke, and seamless attention at every touchpoint. Acting as a true Hermès Ambassador, the Manager collaborates with all store departments, promotes a customer‑centric culture, and elevates service standards through coaching, leadership, and continuous performance monitoring. Please note: This is a temporary mission created to cover a maternity leave, offering a valuable opportunity to contribute to a strategic and dynamic function within the Store. MAIN RESPONSABILITIES C…
This is a short summary. Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Manager salaries in Italy
Based on 125 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card