Customer Success Lead

ABB · Genova, Genova, Italy

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Company
ABB
Location
Genova, Genova, Italy
Salary
€ 53 000
Posted
July 4, 2026

About this job

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Digital Solution Engineering Manager __ In this role, you will ensure outstanding project design, execution, service, and support throughout the customer journey through service leadership, operational coordination, and strategic improvement to enhance customer satisfaction. You will act as the L4 point of contact for escalated customer issues and inquiries, ensuring timely and effective resolution. You will monitor customer service and feedback, collaborate with cross-functional teams, manage pilot projects, coordinate project execution with …

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Customer Success Lead — ABB | NewLuxJob