EXPERT CUSTOMER CARE - TELEPEDAGGIO

Eni · Roma

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Company
Eni
Location
Roma
Posted
August 28, 2026

About this job

Come Expert Customer Care - Telepedaggio farai parte di Enilive S.p.A. In particolare, ti occuperai di Gestire richieste di clienti privati e business tramite telefono, e-mail, chat e sistemi digitali. Attività principali: Gestire richieste di clienti privati e business tramite telefono, e-mail, chat e sistemi digitali Supportare attivazione, disattivazione e modifica dei servizi di telepedaggio Gestire problematiche relative a dispositivi, malfunzionamenti, mancati pagamenti e fatturazione Assistere i clienti nella configurazione e nell’utilizzo di dispositivi e applicazioni collegate Gestire contestazioni di transiti, addebiti anomali o irregolarità di pedaggio Collaborare con team interni (Operations, IT, Billing) per la risoluzione di problematiche tecniche e amministrative Inserire e…

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Most-requested skills in Italy

Based on 162 Italy vacancies that list requirements, these are the skills employers ask for most often.

  • Communication62% of postings
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  • Troubleshooting28% of postings
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Customer Support skills

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