System Administrator - MacOS (all genders)

About this job

Your role You’ll be part of the IT Engineering & Operations department in Berlin, within the Operations & Support team, providing high-quality IT support to employees locally and remotely across multiple countries. You’ll ensure a smooth employee experience while maintaining reliability, compliance, and operational excellence across our workplace environment. Your responsibilities Provide local and remote IT support to employees through our ticketing system, remote sessions, and on-site assistance Troubleshoot and resolve incidents related to macOS devices, workplace applications, identity access, and collaboration tools Support onboarding, offboarding, and employee lifecycle processes Maintain and improve IT documentation and operational procedures Ensure devices and users remain complian…

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