Claims Validation Handler
Marshmallow · London
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- Company
- Marshmallow
- Location
- London
- Posted
- September 3, 2026
About this job
The Claims Validation Team The Claims Validation Team exists to help to defend Marshmallow against fraudulent activity, and to protect the company loss ratio. Fraudulent claims can result in us losing money, which can then result in driving up the premium prices for our honest customers. We’re here to stop that, by making sure that the right claims are reviewed for any policyholder or indemnity related concerns. What you’ll be doing Reviewing indemnity referrals flagged by our wider claims team, where it has been identified at the point of claim that customers have misrepresented their policy details, and deciding upon the appropriate course of action for the policy and claim Investigating first party claims by communicating with our policyholders by phone and email and conducting follow…
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