Senior AI Conversation Designer
nice · Germany
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- Company
- nice
- Location
- Germany
- Posted
- August 26, 2026
About this job
Position Overview: The Professional Services Conversational Designer, AI is a customer-facing, billable role responsible for delivering specialized AI-driven solutions within the NICE CXone Cognigy platform. This role blends technical implementation expertise with conversational design leadership, enabling customers to build engaging, effective AI agents, including chatbots, voicebots, knowledge assistants, and multimodal experiences. Key Responsibilities: Technical Implementation · Lead complex implementations from pilot to full deployment, ensuring scalable, high-performing AI solutions for enterprise customers. · Configure and build CXone AI solutions, covering NLU, IVR/ACD, ASR, digital channels, and knowledge-driven capabilities.…
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