Onboarding Executive
1St%20Formations · Covent Garden - Hybrid
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- Company
- 1St%20Formations
- Location
- Covent Garden - Hybrid
- Salary
- 32K
- Posted
- August 25, 2026
About this job
£18m annual revenue, including £9m ARR Over 1 million companies formed Certified B Corp and Carbon Neutral Business Forecast to grow 5x–10x over the next three years The Role We're looking for a people-first, Customer Onboarding Executive to set new clients up for success from the moment they join our Accounting-as-a-Service product. You'll own the onboarding experience - running structured welcome calls with new clients, walking them through what we do, what to expect from our team, and what their key obligations are as a business. This is a client-facing role at its core: you'll spend the majority of your time on video calls, building rapport with startup founders and small business owners and making a complex topic feel simple and reassuring.…
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