Sr Customer Success Manager

ServiceNow · Munich

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Company
ServiceNow
Location
Munich
Employment type
Full-time
Posted
September 3, 2026

About this job

What you get to do in this role: The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. You will oversee the engagement and outcomes for customers in your portfolio Ensure customers are technically healthy and on the most recent version of our product Leverage existing Success Plays to assist customers, but also assist new Success Plays Work with customers to create new use case/success stories Ensure that customers obtain the maximum value from their ServiceNow…

This is a short summary.

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Manager salaries in Germany

Based on 798 postings that disclose pay.

Median salarygross / year
€60,000
€43,500Typical range€75,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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Sr Customer Success Manager — ServiceNow | NewLuxJob