Manager, Customer Success Managers, EMEA

GitLab · Austria; Remote · Remote-friendly

Don’t apply blind. See how your CV matches Manager first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
GitLab
Location
Austria; Remote
Posted
July 6, 2026

About this job

The Customer Success Management (CSM) team focuses on the themes of align, enable, and expand. We align with customers’ desired business outcomes, enable them on their existing use cases, and work with them to expand into additional use cases, ensuring ongoing and ever-improving customer return-on-investment. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook. What you'll do Mentor and enable the team to exceed company growth and retention forecasts Work with the Customer Success Director to help establish and manage goals and responsibilities for CSMs Manage a team of highly motivated, customer-focused CSMs to manage the overall

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Manager salaries in Germany

Based on 787 postings that disclose pay.

Median salarygross / year
€60,000
€44,000Typical range€75,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
Manager, Customer Success Managers, EMEA — GitLab | NewLuxJob