Operations Manager - Complaints Management (Germany) - Relocation to Madrid

About this job

This opportunity is based in our vibrant Madrid Hub. We are looking for someone ready to relocate and embrace the Spanish lifestyle while building their career. About the opportunity We invite you to contribute into shaping the future of digital banking in the Complaint Management & Prevention Department – a business unit that connects our customers, market regulators and internal stakeholders on the exciting journey of creating compliant and seamless services that our Users love. ​ As an Operations Manager - Complaints Management (German Market), you will be based in our Madrid hub and play a key role in coordinating the complaints handling process focused on supporting the management of the relevant markets within the scope of the role, as well as driving the collaboration within the aut…

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