Senior Customer Success Manager

nice · Germany

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Company
nice
Location
Germany
Posted
September 3, 2026

About this job

So, what’s the role all about? The Senior Customer Success Manager is required to ensure Cognigy’s customers feel they are supported and guided through their journey with implementing Cognigy’s products and to ensure their expected outcomes are delivered with further expansion also achieved. The role serves the Director Customer Success to maintain a balanced portfolio across the CS team, and the wider company is served to streamline communication externally.​ How will you make an impact? Leverage your extensive experience with enterprise software solutions to guide customers in strategically utilizing Cognigy's technology, thereby enhancing the value of their investment through innovative AI use cases.

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Manager salaries in Germany

Based on 795 postings that disclose pay.

Median salarygross / year
€60,000
€43,500Typical range€75,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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