Senior Customer Success Manager

commercetools · London

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Company
commercetools
Location
London
Posted
August 31, 2026

About this job

About our Customer Success team Hello, I am Gareth, the Head of Customer Success UK/Ire & Nordics here at commercetools. My team is dedicated to building deep, consultative partnerships within the Enterprise space. Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We’re thrilled to be hiring our next Senior CSM in EMEA as we continue to grow the team. In this role, you’ll serve as the vital link between our customers and the most modern commerce products on the market. You will partner with our largest and most complex enterprise accounts, from high-growth brands to public companies, focusing on account health, post-sales adoption, and positioning commercetools as a trusted, strategic partner.

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Manager salaries in Germany

Based on 798 postings that disclose pay.

Median salarygross / year
€60,000
€43,500Typical range€75,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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