Senior Customer Success Manager
Cube · London
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- Company
- Cube
- Location
- London
- Posted
- August 13, 2026
About this job
As Customer Success Manager, you are the primary commercial relationship owner for a defined book of enterprise accounts, predominantly global and regional banks. Your mandate is to protect recurring revenue by ensuring every customer realises measurable value from CUBE's platform throughout the contract lifecycle. This role sits at the intersection of relationship management, product expertise, and commercial accountability and is central to how CUBE retains and grows its most strategic clients. Key Responsibilities Own the health score and renewal forecast for your book of accounts, initiating renewal planning 6–12 months ahead of expiry and leading the commercial conversation with customer stakeholders.…
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