Customer Support Engineer
Clera · Munich
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- Company
- Clera
- Location
- Munich
- Posted
- August 4, 2026
About this job
About the Role We're a Y Combinator–backed AI sales automation startup (Seed stage) building AI-driven infrastructure that helps distributors and manufacturers automate quoting and order processing. Our tight-knit team of ~15 is based in Munich, and we're hiring a Customer Support Engineer to own technical customer resolution end-to-end. You'll sit at the intersection of product, engineering, and customers — debugging production issues, deploying AI agents to automate support workflows, and turning recurring problems into lasting product improvements. This is an on-site role with close daily collaboration with engineering and product. What You'll Do Investigate and reproduce production issues across product features, data pipelines, integrations, and workflows. Dive into logs, databases, c…
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Engineer salaries in Germany
Based on 419 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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