IT Onsite Support Engineer (Erlangen, 1st/2nd level support, English, German)

D-ploy · Erlangen, Bavaria

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Company
D-ploy
Location
Erlangen, Bavaria
Employment type
Full-time
Posted
June 2, 2026

About this job

Tasks and Responsibilities Elimination and processing of faults in the industrial environment (1st/2nd level support) Act as the main point of contact for employees who are experiencing computer issues Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency Evaluation, creation and development of solutions in the industrial sector Elaboration and implementation of standards in the field of industry as well as participation in concepts for the industrial IT environment Resolve software, hardware and device issues reported by the end users Installation, configuration and ongoing usability of desktop hardware and software Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes

This is a short summary.

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Engineer salaries in Germany

Based on 331 postings that disclose pay.

Median salarygross / year
€70,000
€55,000Typical range€85,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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