Senior IT Support Technician

A.P. Moller - Maersk · Herleshausen

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Company
A.P. Moller - Maersk
Location
Herleshausen
Employment type
Full-time
Posted
July 3, 2026

About this job

Senior IT Support Technician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment such as servers, switches, printers, cabling, video conferencing systems, mobile devices, handheld scanners, wireless LAN, warehouse tablets, in-vehicle displays, and label printers. Key Responsibilities: Set up and maintain end-user hardware (WiFi access points, RF scanners) following SOPs and manuals. Provide 2nd and 3rd level IT support via ServiceNow, ensuring SLA compliance. Coordinate with vendors for hardware issues and take ownership of complex incidents. Manage incidents and problems, and support local IT projects and rollouts. Maintain accurate asset records in the central CMDB.

This is a short summary.

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Customer Support salaries in Germany

Based on 126 postings that disclose pay.

Median salarygross / year
€44,500
€34,000Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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Senior IT Support Technician — A.P. Moller - Maersk | NewLuxJob