Customer Service Advisor - Banking Operations (all genders)

JPMorgan Chase · Berlin

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Company
JPMorgan Chase
Location
Berlin
Posted
August 22, 2025

About this job

In this exciting chapter of continued growth and expansion for Chase, we’re looking for passionate Banking Operations Specialists. As a Customer Service Advisor - Backoffice (all genders) in our Banking Operations Customer Service department, you will help us effectively manage customer enquiries and create an exceptional customer experience. Job responsibilities Manage customer data and accounts, carrying out payment transactions, bookings and other complex back office tasks Develop solutions to complex customer inquiries independently and in close cooperation with internal specialist departments Create a unique customer experience that is fair, consistent and transparent and ensure exceptional customer service at all times, both by phone and in writing Adhere to banking regulations and

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Customer Support salaries in Germany

Based on 122 postings that disclose pay.

Median salarygross / year
€44,000
€33,500Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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