Customer Care Associate - Enterprise

Choco · London

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Company
Choco
Location
London
Posted
August 18, 2026

About this job

As a Customer Care Associate – Enterprise, you’ll be dedicated to one of our strategic enterprise accounts and play a critical role in delivering an exceptional customer experience. You’ll own the customer experience from the first point of contact, collaborating with the teams across implementation, customer success, and solutions engineering to drive resolution and ensure consistent delivery at enterprise scale. This role combines day-to-day customer support with continuous improvement. You’ll develop a strong understanding of the customer experience, identify patterns and areas of friction, and help shape how we support Choco’s key customers at scale.

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Customer Support salaries in Germany

Based on 126 postings that disclose pay.

Median salarygross / year
€44,500
€34,000Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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