Customer Care Working Student (m/f/d)

Yepoda · Berlin

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Company
Yepoda
Location
Berlin
Posted
August 15, 2026

About this job

We are looking for a passionate Customer Care Working Student to support our amazing customers and community. Your Tasks Customer Support: Respond to customer inquiries across email, chat, and social channels in a timely, friendly, and on-brand tone, making sure every customer feels heard, valued, and well taken care of. Order & Ticket Management: Handle order-related requests (returns, exchanges, shipping issues, and general questions) via our helpdesk system, keeping response times fast and the ticket backlog low. Escalation & Reporting: Spot recurring issues or complaints and proactively escalate them. Data Protection & Compliance: Handle all customer data and communication in line with GDPR and EU data protection standards.

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Customer Support salaries in Germany

Based on 126 postings that disclose pay.

Median salarygross / year
€44,500
€34,000Typical range€48,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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Customer Care Working Student (m/f/d) — Yepoda | NewLuxJob