Product Support Specialist
Secfix · Remote-EMEA
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- Company
- Secfix
- Location
- Remote-EMEA
- Salary
- €1,000
- Posted
- August 6, 2026
About this job
We’re backed by top VCs, including Octopus Ventures, Neosfer (Commerzbank), founders of Signavio and many more business angels. About the Role You'll be the second member of our Product Support team, trusted to design processes, set standards, and shape how Support is done at Secfix. If you like ownership and you’re proactive, this opportunity is for you:) What You'll Do: As a Product Support Specialist, you will serve as the first point of contact for product-related inquiries, focusing on providing exceptional support to our clients. Key responsibilities include: Act as the first line of support on product-related queries via chat, responding with empathy, clarity, and efficiency to resolve issues quickly.…
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