Working Student Customer Service (all genders)
ABOUT YOU SE & Co. KG · Hamburg, HH, Germany
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will continue to the employer’s original posting.
- Company
- ABOUT YOU SE & Co. KG
- Location
- Hamburg, HH, Germany
- Employment type
- Part-time
- Posted
- August 4, 2026
About this job
Support the day-to-day operations of the Customer Service team by handling written customer inquiries and support tickets. Process customer inquiries, complaints, and claims via email in a structured and efficient manner. Assist with handling escalated cases and provide support for complex inquiries raised by our customer service agents. Conduct independent research within our internal systems to identify solutions and resolve complex customer issues. Collaborate closely with cross-functional teams to optimize processes and workflows based on insights gained from customer cases. Support our Quality Team in ensuring service quality and continuously improving our support processes. Create, maintain, and update process documentation and workflows in both German and English, while contributing…
This is a short summary. Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Customer Support salaries in Germany
Based on 174 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Similar jobs
- Customer Performance & Improvement Project Manager (d/f/m) - CSI Commercial Operations · Deutsche Post DHL
- Werkstudent:in Customer Service (m/w/d) · FINN
- Customer Care & Community Manager - Italian & Spanish (m/f/d) · Yepoda
- Customer Onboarding Manager (d/f/m) - German-speaking · Leapsome
- Technical Support Specialist · Absorblms
- IT Support Specialist 2nd Level (m/w/d) · MY Humancapital GmbH
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card