Junior/Mid-Level Customer Care Agent
Genki · Berlin, Berlin, Germany · Remote-friendly
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will continue to the employer’s original posting.
- Company
- Genki
- Location
- Berlin, Berlin, Germany
- Employment type
- Full-time
- Posted
- July 16, 2026
About this job
🌱 Genki is a Japanese word that means "healthy, energetic, and full of spirit". That's us! 🚀 We're a fast-growing, fully remote startup. 🌍 We believe in a future where more and more people will be nomads and world residents. Our mission is to help them stay healthy and live well wherever they go. It all starts with great health insurance that works all over the world. And since we launched just a few years ago, we've helped over 50,000 nomads with worldwide health insurance. We are looking for a Customer Care Agent to care for our customers in the time zones of the Americas. Your responsibilities will be: Provide friendly, clear, and professional support via email and chat. Assist customers with inquiries about our products, claims, payments, and account management. Guide customers through…
This is a short summary. Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Similar jobs
- Customer Success Manager (all genders) · Lumiform
- Werkstudent: in oder Teilzeit im Back Office & People Support (m/w/d) - Karlsruhe · Knuddels GmbH & Co. KG
- Technical Support Engineer (m/w/d) · ANGEHEUERT GmbH Personalberatung
- Werkstudent/in (W/M/D) Supply Chain Coordination and Support · Leadership Advantage GmbH / Leadership & Sustainability Karin Ekberg GmbH
- IT - Supportexpert:in · Kiwus Consulting GmbH
- EMEA - Clinical Customer Success Manager/MTRA · AIRS Medical Inc
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card