Senior Software Engineer - Delivery Experience

About this job

ABOUT THE TEAM The Delivery Experience squad’s mission is to provide a seamless and transparent delivery journey for our Customers, while empowering our Agents and operational partners with the right tools to manage delivery-related questions and issues efficiently. To achieve this, we work closely with our Business and Operations partners to identify opportunities to improve every stage of the delivery experience, from order tracking and carrier coordination to delays, incidents, and delivery exceptions. We also collaborate with other Care squads to build consistent and connected experiences across the customer journey. What you will do in this role We’re looking for versatile engineers who show strong ownership and are motivated to take on new challenges across the technical stack while…

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