CUSTOMER JOURNEY OPTIMIZATION MANAGER

Stellantis · Poissy

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Company
Stellantis
Location
Poissy
Posted
April 13, 2026

About this job

The Customer Journey Optimization Manager owns the performance of the customer journey on the website and connected digital tools used by both online visitors and offline sales teams. Based on issues and opportunities identified by Performance Marketing and Market teams, this role is accountable for defining and driving concrete improvements to the site journey, ensuring it effectively supports customer needs and sales outcomes. The role focuses on how well the website and all other digital touch point performs as a journey, from first visit to lead handover to sales. Key Responsibilities • Own the performance of the site-centric customer journey and related digital touchpoints (shopping tools, forms, dealer locator,…) • Act on insights provided by Performance Marketing and Market teams

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Manager salaries in France

Based on 5,543 postings that disclose pay.

Median salarygross / year
€42,500
€32,500Typical range€55,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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CUSTOMER JOURNEY OPTIMIZATION MANAGER — Stellantis | NewLuxJob