Team Lead Customer Onboarding (all genders)

Shiftmove · Aix-en-Provence, Provence-Alpes-Côte d'Azur

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Company
Shiftmove
Location
Aix-en-Provence, Provence-Alpes-Côte d'Azur
Employment type
Full-time
Posted
May 28, 2026

About this job

The Role As our Customer Onboarding Manager, you will take full ownership of the learning journey across the entire Shiftmove portfolio in France (Optimum and Ocean), ensuring our customers realize the value of our platform from day one. Based in our Barcelona office, you will work side-by-side with our Customer Journey Manager and report to the Director of Customer Experience. This is a true build phase. Today, our onboarding is highly manual; tomorrow, it needs to be a scalable, segmented engine. You will lead and develop a dedicated team of Onboarding Specialists and leverage modern AI tools to turn deep product knowledge into a measurable competitive advantage.

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Customer Support salaries in France

Based on 958 postings that disclose pay.

Median salarygross / year
€32,500
€26,000Typical range€40,500

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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Team Lead Customer Onboarding (all genders) — Shiftmove | NewLuxJob