Cloud Support Specialist
Scaleway · Paris
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- Company
- Scaleway
- Location
- Paris
- Employment type
- Full-time
- Posted
- May 24, 2022
About this job
Our growth is driving us to strengthen our Customer Support team. Your mission will be to understand the fundamentals of cloud infrastructure (systems, networking, virtualization) and help customers resolve technical issues. YOUR FUTURE TEAM: Within a team of around 10 people, and supported by your team leader, you will act as the link between customers, support, engineering, and product teams, while contributing to the continuous improvement of support processes and practices. Your role will be to serve as the technical point of contact for our customers (tickets and phone) on topics related to cloud infrastructure and products. Your mission: analyze, diagnose, and guide customers in resolving their incidents.…
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Customer Support salaries in France
Based on 958 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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