Product Support Specialist
Pigment · Paris
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Pigment
- Location
- Paris
- Employment type
- Full-time
- Posted
- January 13, 2026
About this job
What You'll Do Provide Expert Assistance: serve at the primary point of contact for customers seeking help. Problem Solve: Diagnose, replicate, and resolve product issues working closely with our engineering team. Educate our Customers: Work closely with our customers and our education teams, highlighting gaps and helping to upskill customers to better use Pigment. Develop Processes: You will work closely with cross-functional partners to establish process and seek out efficiencies. Be the Voice of the Customer: Work closely with our Product team to ensure our roadmap is closely aligned with our customer needs. Provide Outstanding Service: Customer Service is at the heart of our operation, you’ll provide a great customer experience when dealing with cases, and contribute to a multi-award…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Customer Support salaries in France
Based on 958 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Similar jobs
- CDD 3 mois - Chargé(e) Service Client Français/ Anglais (H/F) · Sézane
- CDD 3 mois - Chargé(e) Service Client Français/ Anglais/ Italien (H/F) · Sézane
- CDD 3 mois - Chargé(e) Service Client Français / Anglais / Espagnol (H/F) · Sézane
- Inhouse Customer Service Manager · Vestiaire Collective
- Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Paris) · Pennylane
- Senior Manager, Customer Development- Europe · CXG
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card