Head of Passenger insights, CX and Strategic Development

DFDS Denmark · København, Denmark

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Company
DFDS Denmark
Location
København, Denmark
Posted
June 26, 2026

About this job

Are you passionate about transforming data into seamless customer experiences? At DFDS, we are looking for a visionary leader to step into a newly defined area designed to unlock customer-centric, insights-driven strategic development. In this pivotal role, you will be the driving force that unites all teams working to deliver an exceptional passenger proposition across our company, ensuring every journey is seamless, engaging, and built on a deep, actionable understanding of our travellers. Be part of the movement - and play your part. About the role As the Head of Passenger Insights, CX, and Strategic Development, you will take on a crucial leadership position, guiding and inspiring a dedicated team of 7 professionals. Your department will serve as the commercial engine for understanding

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Head of Passenger insights, CX and Strategic Development — DFDS Denmark | NewLuxJob