Jr. AI Specialist
FLATPAY ApS · Copenhagen
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- Company
- FLATPAY ApS
- Location
- Copenhagen
- Employment type
- Full-time
- Posted
- July 13, 2026
About this job
About the job You'll join Flatpay's Global Operations team as an Jr. AI Specialist helping build our merchant-facing Voice AI. We're building an AI to handle merchant support calls across all our markets. As we move through testing and into live rollout in each market, the volume of production data and the complexity of localized product, compliance rules, and merchant behavior grow fast. You'll live close to real merchant calls, expand and stress-test our library of agentic workflows, and lead the discovery of new ones from real merchant problems through to production-ready design. Our ambition is a Voice AI that resolves merchant problems, not just hands them off. The kind of AI that listens, understands what's actually going on, checks the relevant systems, and takes the right action to…
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