Service Excellence Project Manager - Global Service

Demant · DK

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Company
Demant
Location
DK
Posted
July 7, 2026

About this job

We are looking for a Service Excellence Project Manager who will join our newly established Global Service function. You will play a key role in transforming Customer Service across the hearing aid business of Demant by developing global service excellence frameworks, implementing digital and AI-supported solutions, and enabling markets to deliver best-in-class customer experience. Working closely with colleagues across Global and Local Service teams, you will translate global ambitions into practical improvements that strengthen service quality, improve efficiency, and make it easier than ever to do business with us. By combining standardized processes, modern technology and local expertise, we are building a future-ready service organization that supports both our customers and the peopl

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