Service Desk Team Lead (On-site - Ghent)
D-ploy · Ghent, Flanders
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- Company
- D-ploy
- Location
- Ghent, Flanders
- Employment type
- Full-time
- Posted
- June 8, 2026
About this job
We are currently looking for a Service Desk Team Lead to join our team in Ghent. This is a hands-on leadership role combining daily coordination of service desk activities with direct involvement in operational support, including incidents, service requests, ticket handling, user support, and continuous service improvement. The ideal candidate is a senior IT support professional with strong customer focus, solid technical troubleshooting skills, and the ability to guide team members while ensuring high-quality service delivery in a dynamic environment. Tasks and Responsibilities Coordinate and oversee daily service desk activities to ensure efficient ticket handling, prioritization, and adherence to service levels.…
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