Dutch-Speaking Customer Experts for an Insurance Company - Work In Greece

About this job

Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading insurance company in Greece. This role involves providing professional customer service to Dutch-speaking clients, assisting them with insurance-related inquiries, claims, and policy information to ensure excellent customer satisfaction. Key Responsibilities Deliver professional and empathetic customer support to Dutch-speaking clients via phone, email, and chat regarding insurance products, claims, and policies. Address customer questions and resolve issues efficiently, maintaining a high standard of service. Document all customer interactions accurately in the CRM system. Collaborate with internal teams to resolve complex customer cases and escalate as necessary. Stay informe…

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