French Speaking Back Office Gaming Support Agent - Work In Sofia
Mercier Consultancy Group · Belgium · Remote-friendly
You will continue to the employer’s original posting.
- Company
- Mercier Consultancy Group
- Location
- Belgium
- Employment type
- Full-time
- Posted
- June 11, 2026
About this job
Mercier Consultancy MD is seeking a French Speaking Back Office Gaming Support Agent to join our team in Sofia. This role is ideal for individuals fluent in French who are eager to support gaming operations and contribute to delivering exceptional customer service. You will play a key role in managing customer inquiries and ensuring smooth back office processes. Key Responsibilities Provide effective back office support for French-speaking customers through various communication channels. Assist in resolving account, payment, and technical issues promptly and accurately. Collaborate with internal teams to ensure efficient problem resolution and process improvements. Maintain accurate documentation of customer interactions and back office procedures. Stay up to date with gaming products, in…
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