SAP Supply Chain Process & Data Governance Specialist

About this job

BUSINESS SUPPORT & SYSTEM MANAGEMENT Responsible for ensuring smooth operations and high-quality support for SD/MM/TM processes within the organization. Serve as the primary point of contact for application end-users, addressing issues and inquiries (1st and 2nd level support) and managing resolution follow-ups with system key users. Conduct thorough problem analysis to resolve defects, fulfill requests, and implement solutions while preventing recurring incidents. Document findings and collaborate with IT departments and external consultants (3rd level support) to escalate and coordinate resolutions. Support cross-functional teams, data owners, and process owners by providing guidance on end-to-end (E2E) data processes and ensuring alignment with proposed solutions.…

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